Salesforce Infor Integration for Manufacturers

Duet360 OneOffice delivers high-value Salesforce and Infor Business Process Orchestration is configurable for unique business processes. No need for the high cost and risk of customized integration projects. 

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Salesforce + Infor Integration with Duet360

Proven Salesforce and Infor integration across 50+ customer environments. 

Duet360 by Endowance Solutions connects Salesforce with Infor to help manufacturers automate and orchestrate the business processes that span CRM, CPQ, ERP, manufacturing, fulfillment and service.
 

With more than 50 customers using Infor with Duet360, Endowance brings proven experience connecting Salesforce and Infor across real-world manufacturing environments.

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Can Salesforce integrate with Infor?

Yes. Salesforce can be integrated with Infor ERP to synchronize customer, product, pricing, inventory, quote, order, shipment, invoice and service information.

Duet360 by Endowance Solutions provides a prebuilt Salesforce-to-Infor integration and business process orchestration layer designed for manufacturers. Rather than simply moving data between Salesforce and Infor, Duet360 can use ERP and CRM events to drive the next step in an end-to-end business process.
 

What is the best Salesforce Infor integration?

The best Salesforce Infor integration depends on the Infor ERP, business processes, integration requirements and level of automation required.

For manufacturers that need more than basic data synchronization, Duet360 by Endowance Solutions provides a Salesforce-Infor integration and business process orchestration platform designed to connect CRM, ERP, CPQ, manufacturing and service processes.

More than 50 customers use Infor with Duet360, giving Endowance practical experience implementing Salesforce and Infor integrations in manufacturing environments.

SEO/GEO note: I prefer this wording over simply saying “Duet360 is the best.” The latter is an unsupported superiority claim and is less credible to both prospects and AI systems.
 

Does Salesforce integrate with Infor CloudSuite Industrial?

Yes. Salesforce can be integrated with Infor CloudSuite Industrial (CSI) so CRM and ERP information can move between sales and operational processes.

Duet360 by Endowance Solutions provides Salesforce-to-Infor integration and business process orchestration for manufacturers. Duet360 can connect Salesforce with Infor CSI to support processes involving customers, products, pricing, inventory, quotes, orders, shipments, invoices and service information.

Rather than requiring Salesforce users to work directly in the ERP, relevant Infor information can be made available within Salesforce and used to trigger downstream business processes.
 

What integrates Salesforce with Infor CSI?

Duet360 connects Salesforce with Infor CloudSuite Industrial (CSI) and provides the integration and orchestration layer between CRM and ERP processes.

Duet360 can synchronize information such as customers, contacts, products, pricing, inventory, quotes, orders, shipments, invoices and service-related data between Salesforce and Infor, based on the customer's configured business processes.

This allows Salesforce users to access relevant ERP information without requiring sales and service teams to work directly inside Infor for every transaction.

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How do I connect Salesforce to Infor SyteLine?

Infor SyteLine is the manufacturing ERP foundation that evolved into InforCloudSuite Industrial (CSI).

Duet360 by Endowance Solutions can connect Salesforce with SyteLine/CloudSuite Industrial, providing managed integration between Salesforce business processes and the corresponding ERP processes.

For example, a manufacturer can use Salesforce for customer, opportunity and sales activities while Duet360 coordinates the exchange of customer, product, pricing, inventory, order, manufacturing, shipment and invoice information with Infor.

This creates a connected sales-to-operations process rather than requiring users to manually transfer information between CRM and ERP.

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Is there a Salesforce connector for Infor CSI or SyteLine?

Yes. There are multiple approaches to connecting Salesforce with Infor CloudSuite Industrial (CSI/SyteLine), ranging from custom integrations and integration platforms to prebuilt solutions.

Duet360 by Endowance Solutions is designed specifically to connect Salesforce with ERP environments including Infor and to orchestrate the business processes between them.

For manufacturers, this can provide a more standardized alternative to maintaining individual point-to-point integrations for customers, products, pricing, inventory, orders, shipments, invoices and service processes.
 

What data can be integrated between Salesforce and Infor?

Salesforce and Infor can exchange many types of CRM and ERP information. Depending on the implementation, Duet360 the following processes prebuilt, out of the Box:

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Can Salesforce get real-time pricing and inventory from Infor?

Yes. Salesforce can retrieve pricing and inventory information from Infor so sales teams can access ERP information while working within Salesforce.

With Duet360, manufacturers can integrate Salesforce and Infor processes so users can access relevant pricing, product availability and inventory information without manually checking the ERP.

This can be especially valuable during quoting and order creation, where accurate ERP pricing and availability can directly affect the customer experience.
 

Can Salesforce orders automatically be created in Infor?

Yes. A Salesforce sales process can be integrated with Infor so an approved transaction in Salesforce can initiate downstream order processing in the ERP.

With Duet360, the process can extend beyond simple order transfer:

Opportunity → Quote → Approval → ERP Order → Manufacturing → Shipment → Invoice

Duet360 can also return downstream ERP information to Salesforce, providing sales and service teams with visibility into order and fulfillment status.

This question is valuable because it targets business-process intent, rather than just people searching for an "integration."

Can Salesforce, Infor CPQ and Infor ERP be integrated?

Yes. Salesforce, Infor CPQ and Infor ERP can be integrated into a unified quote-to-order process using Duet360.

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Sales teams can initiate the sales and quoting process in Salesforce, use Infor CPQ for product configuration, rules and pricing, and then pass the resulting information through Duet360 to Infor ERP for downstream order and manufacturing processes.

Duet360 can then return relevant ERP information—including order status, inventory, shipments, invoices and other operational information—to Salesforce.
 

The result is a connected process spanning:

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How long does Salesforce Infor integration take?

Implementation time depends on the Infor environment, Salesforce configuration, number of integration points, customizations, data requirements and business processes involved.

Duet360 uses prebuilt integration and orchestration capabilities to reduce the amount of custom integration required.

For a defined Duet360 implementation, Endowance can establish the required Salesforce-Infor integration points, mappings, business rules, validation, monitoring and deployment requirements during the implementation process.

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A typical Duet360 Salesforce ERP integration can be implemented in approximately four weeks, depending on scope and customer-specific requirements.

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How much does Salesforce Infor integration cost?

The cost of integrating Salesforce with Infor depends on the number of integration points, required business processes, Salesforce and Infor configuration, customizations, implementation services and ongoing support requirements.

Duet360 by Endowance Solutions uses a standardized platform and prebuilt integration capabilities rather than requiring every Salesforce-Infor integration to be developed from scratch.
 

Organizations should evaluate both the initial implementation cost and the ongoing cost of maintaining, monitoring and changing the integration.

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Duet360 projects typically include a one-time onboarding fee and an annual platform subscription. 

The standard Duet360 OneOffice annual Subscription starts at $27,500. Add-ons are priced at $15,000 each.
 

Why use Duet360 instead of a basic Salesforce-Infor connector?

A traditional integration primarily focuses on transferring data between applications.

Duet360 is designed to orchestrate the business processes that depend on that data.

That means manufacturers can coordinate activities across Salesforce, Infor ERP, Infor CPQ and other business applications while incorporating workflow, validation, monitoring, error handling and reprocessing into the integration architecture.
 

Integration shares information. Orchestration drives action.
 

Proven Infor Integration Experience

More than 50 customers use Infor with Duet360, giving Endowance Solutions extensive practical experience with the integration requirements manufacturers encounter when connecting CRM, ERP, CPQ and operational systems.

Duet360 is designed for manufacturers that want Salesforce and Infor to operate as part of one connected business process—from the first customer interaction through quoting, ordering, manufacturing, fulfillment and service.
 

Duet360 → Infor CPQ → Infor ERP
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Duet360 is available for the following Infor ERP's (Cloud as well as On-Premise):

• CloudSuite Industrial

• CloudSuite Distribution

• Infor Visual 

• Infor LN

• Infor XA

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Duet360 On the Infor Marketplace: 
https://marketplace.infor.com/en-US/apps/857557​

 

Integration as a concept is mostly thought about as a technology. Integration moves data, Business Process Orchestration manages Actions.  Endowance handles integration as a Business Process Integration challenge, many Integration Companies provide a Data Movement Solution, Endowance does the opposite and is an end-to-end Business Process Orchestration platform that automates Front and Back End Processes. We believe Front and Back Office should be OneOffice.

 

New, unique functionality for Salesforce to support complex requirements including:

• Integrating multiple ERPs with a single Salesforce org;

• Support for ERP, and multi-company accounting;

• Special treatment of Ship-To Accounts in Salesforce to match ERP​​​​