Salesforce ERP Process Accelerators for Multi-Company and Multi-Site Orchestration
Extend Duet360 orchestration with Process Accelerators for Salesforce Revenue Cloud Advanced (RCA), Field Service and Commerce Cloud. Connect quoting, service and commerce to ERP workflows across companies, legal entities, sites, plants and warehouses, with agreed routing, mappings and validation for each implementation.
Multi-Company and Multi-Site Salesforce ERP Process Accelerators
Fixed-fee implementation for out-of-the-box Duet360
Duet360 has a fixed implementation fee for its out-of-the-box functionality. The fee covers the prebuilt business processes in your agreed standard scope. This gives you a clear basis for budget planning.
Confirm the included features and implementation scope in your proposal. Standard integration support is included within package scope. Confirm third-party licensing, enhanced support and…
Your Process Accelerator questions, answered.
Which Process Accelerator fits our processes?
Start with the customer process and ERP handoffs that matter most, then select the matching Duet360 Process Accelerator and the Salesforce products it requires.
What information should flow to ERP?
Use agreed mappings for the product, pricing, quote, order, service, availability and fulfillment data each process requires.
Can we start with one Process Accelerator?
Yes. Begin with one high-value Process Accelerator and expand the orchestration layer as your needs grow.
How do we define the implementation scope?
Discover the process, map the handoffs, validate the data and launch with an agreed scope.
How should a process accelerator reuse the existing OneOffice process foundation?
Start with your customer, product, order, company and site records. Identify the extra records and steps the process accelerator needs.
- Confirm the mappings and validation checks included in the package.
- List the changes that need configuration.
- Test the full handoff, including a rejected transaction.
- Agree who owns the process, resolves errors and provides support.
What must be defined for multi-company and multi-site orchestration?
Define company, site, warehouse, customer and product identifiers; authoritative sources; routing; and access rules. Test each entity’s process rather than assuming identical rules across the organization.
What ERP context does Salesforce Commerce Cloud orchestration need?
Assess product identifiers, customer pricing, availability, units of measure and order handoffs. Confirm the interfaces and business rules needed to support the agreed commerce workflow.
How should Salesforce RCA workflows coordinate with ERP?
Define the relationship between customer, product, pricing and transaction records. Confirm the Salesforce licensing, ERP interfaces, validation and approval requirements for the specific revenue workflow.
What information supports Salesforce Field Service orchestration?
Assess customer, installed asset, product, service and parts relationships. Agree systems of record and permitted updates, then verify the interfaces required for the scoped field-service process.
How should a new Duet360 Process Accelerator be validated?
Use records and business rules from the intended Salesforce and ERP environment. Verify the new module’s handoffs together with existing order, service, inventory or financial processes.
Include missing references, rejected actions, company/site routing and the operational support path in acceptance testing. Confirm the agreed packaged functionality and any additional work before expanding the release.
Can ERP-installed asset data be shared with Salesforce Service Cloud or Field Service?
Duet360’s Field Service process accelerator can connect the ERP and service information in your agreed scope.
- Define the customer, installed product or asset, serial number and location.
- Check which service history, warranty and parts records the ERP exposes.
- Confirm the licensed Salesforce Service Cloud or Salesforce Field Service products. They meet different needs.
- Agree which system owns each record, how IDs match and how changes are handled.
NDI’s Salesforce–Epicor story includes product history by serial number. It does not, by itself, prove a Salesforce Field Service deployment or support for every ERP.
Is Duet360 implementation offered at a fixed fee?
Duet360 has a fixed implementation fee for its out-of-the-box functionality. The fee covers the prebuilt business processes in your agreed standard scope. This gives you a clear basis for budget planning.
Confirm the included features and implementation scope in your proposal. Standard integration support is included within package scope. Confirm third-party licensing, enhanced support and additional work separately.
What are the Duet360 pricing options?
Essentials: $1,000 per month plus $5,000 onboarding. Standard one-way visibility for one ERP instance, Salesforce org and company. Year one $17,000; three years $41,000.
Business: $1,500 per month plus $10,000 onboarding. Standard bidirectional integration and one packaged process for one ERP instance, Salesforce org and company. Year one $28,000; three years $64,000.
Enterprise: from $2,291.67 per month plus onboarding from $15,000. Scoped for multiple companies/sites and advanced orchestration. Year one from $42,500.04; three years from $97,500.12.
Additional standard Process Accelerators are $333.33–$500 per month plus $3,000–$5,000 onboarding each. Complex CPQ, service and custom requirements are quoted separately.
USD, monthly billing. Hosting, monitoring, standard integration support and supported-connector maintenance are included within agreed scope and capacity. Totals assume unchanged monthly prices and exclude taxes, optional additions, third-party licenses and internal labor. Confirm ERP compatibility and service commitments in your proposal.