Question 1

Can Salesforce integrate with Epicor?

Accepted Answer

Yes. Duet360 integrates Salesforce with Epicor ERP to synchronize customers, products, pricing, inventory, quotes, orders, shipments, invoices and service information.

Question 2

What is the best Salesforce Epicor integration?

Accepted Answer

The right solution depends on your Epicor product and business processes. Duet360 provides Salesforce-Epicor integration, process orchestration, monitoring and exception handling.

Question 3

Does Salesforce integrate with Epicor Kinetic?

Accepted Answer

Yes. Duet360 connects Salesforce with Epicor Kinetic for customer, product, pricing, inventory, order, manufacturing, shipment, invoice and service processes.

Question 4

Can Salesforce integrate with Epicor Prophet 21?

Accepted Answer

Yes. Duet360 integrates Salesforce with Epicor Prophet 21 for customers, contacts, products, pricing, inventory, orders, shipments, invoices, returns and service processes.

Question 5

Is there a Salesforce connector for Epicor?

Accepted Answer

Yes. Duet360 provides prebuilt Salesforce-Epicor integration processes with data transformation, validation, monitoring, exception handling and orchestration.

Question 6

What data can be integrated between Salesforce and Epicor?

Accepted Answer

Duet360 can exchange customers, contacts, products, pricing, inventory, quotes, orders, manufacturing data, shipments, invoices, receivables, returns and service information.

Question 7

Can Salesforce get real-time pricing and inventory from Epicor?

Accepted Answer

Yes. Duet360 can make current Epicor pricing, product availability and inventory information available to Salesforce users and processes.

Question 8

Can Salesforce orders automatically be created in Epicor?

Accepted Answer

Yes. Duet360 can validate and create approved Salesforce transactions in Epicor, then return order, manufacturing, shipment and invoice status to Salesforce.

Question 9

Can Salesforce CPQ or Revenue Cloud integrate with Epicor?

Accepted Answer

Yes. Duet360 connects Salesforce quoting processes with Epicor product, pricing, inventory, order, manufacturing and fulfillment processes.

Question 10

How long does Salesforce Epicor integration take?

Accepted Answer

Timing depends on the Epicor environment, Salesforce configuration, integration points, customizations, data and business-process requirements.

Question 11

How much does Salesforce Epicor integration cost?

Accepted Answer

Cost depends on the implementation scope, Epicor environment, required processes, customizations and Duet360 modules.