Duet360 and Salesforce MCP for AI Business Process Orchestration

Does Duet360 provide a Salesforce MCP server?

Duet360 provides prebuilt business processes for the agreed Salesforce–ERP workflows. Availability of a dedicated Duet360 MCP server must be confirmed separately. Ask Endowance to confirm the available connection method, product components and evidence for your proposed workflow.

Does every Salesforce–ERP process need MCP?

No. Supported APIs and configured business processes can connect Salesforce and ERP without MCP. MCP is relevant when a compatible AI experience needs access to exposed tools or context. Choose it for that requirement rather than adding it to every integration.

Can an AI assistant change an ERP order through Salesforce MCP?

An AI client can request an ERP action only through a separately verified and authorized implementation.

• Confirm the MCP service and owner.
• Check tools, Salesforce permissions and the ERP connection method.
• Define the actions that are allowed.

Duet360’s prebuilt processes can provide the agreed mappings and business controls. Test approvals, rejected requests and transaction status before allowing order changes.

This page does not certify MCP compatibility with every ERP.

What is prebuilt in Duet360?

Duet360’s productized approach includes packaged business processes, predefined flows, premapped fields, validations and exception handling as the implementation starting point. The included records and adaptations depend on the selected product package, systems and agreed scope.

How does this relate to Infor Velocity Suite?

Infor Velocity Suite provides its own process improvement and automation capabilities. Duet360 can complement an agreed joint process where work crosses into Salesforce, CPQ or ERP. The dedicated Velocity Suite guide explains those proposed use cases and the verification required.

Does MCP tool access replace validation and exception handling?

Model Context Protocol lets compatible AI clients use exposed tools and context. Business processes still need record links, required fields, permissions and approvals.

Duet360 provides the agreed business-process foundation where supported.

• Demonstrate an allowed action and a rejected request.
• Define how rejected actions are handled.
• Name the owners of review, correction and reprocessing.

Is Duet360 implementation offered at a fixed fee?

Duet360 has a fixed implementation fee for its out-of-the-box functionality. The fee covers the prebuilt business processes in your agreed standard scope. This gives you a clear basis for budget planning.

Confirm the included Duet360 functionality in your proposal. Do not assume that additional AI, MCP or joint-platform requirements are included in the out-of-the-box implementation fee.

What are the Duet360 pricing options?

Essentials: $1,000 per month plus $5,000 onboarding. Standard one-way visibility for one ERP instance, Salesforce org and company. Year one $17,000; three years $41,000.

Business: $1,500 per month plus $10,000 onboarding. Standard bidirectional integration and one packaged process for one ERP instance, Salesforce org and company. Year one $28,000; three years $64,000.

Enterprise: from $2,291.67 per month plus onboarding from $15,000. Scoped for multiple companies/sites and advanced orchestration. Year one from $42,500.04; three years from $97,500.12.

Additional standard Process Accelerators are $333.33–$500 per month plus $3,000–$5,000 onboarding each. Complex CPQ, service and custom requirements are quoted separately.

USD, monthly billing. Hosting, monitoring, standard integration support and supported-connector maintenance are included within agreed scope and capacity. Totals assume unchanged monthly prices and exclude taxes, optional additions, third-party licenses and internal labor. Confirm ERP compatibility and service commitments in your proposal.