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Maximize Operational Efficiency: Salesforce with Epicor ERP through Endowance Solutions' Duet360 OneOffice

When you implement Endowance Solutions' Duet360 OneOffice, bring the connective force of Salesforce with Epicor ERPs. When taking this step, you enhance operational efficiency in several ways. Both solutions have strong feature sets that motivate manufacturers and/or distributors to pay attention.


The reasons are many. Here are just a few:


How Duet360 and Epicor ERPs Enhance Operational Efficiency

  1. Streamlined Data Flow and Integration:

  • Unified Platform: Duet360 creates a scalable foundation to unify the systems and serves as an integrative layer that unifies disparate systems, ensuring seamless data flow across the organization.

  • Real-Time Data Synchronization: Data is consistently updated in real-time across both systems, reducing errors and ensuring all Salesforce and Epicor stakeholders have access to the latest information.

  1. Enhanced Visibility and Reporting:

  • Comprehensive Dashboards: Duet360 provides visualization tools and dashboards that aggregate data from both systems, offering a consolidated view of key performance indicators and metrics on demand.

  • Advanced Analytics: Reporting capabilities allow for better data analysis, helping businesses make informed decisions quickly, selling more, and delivering a higher level of customer satisfaction.

  1. Automated Processes:

  • Workflow and Business Process Automation: Automate repetitive and manual tasks, such as order processing, inventory management, sales approvals, and financial reconciliation, reducing the time and effort required to complete these tasks.

  • Alerts and Notifications: Automated alerts and notifications can be set up to monitor critical processes, ensuring prompt action is taken when necessary.

  1. Improved Collaboration:

  • Unified Communication: Facilitate better collaboration among different departments, ensuring everyone is on the same page.

  • Shared Resources: Teams can share resources and information more easily, improving coordination and reducing duplication of effort. Sales and Marketing can easily collaborate on programs and customer and prospect outreach.

Why Take this Step?

  1. Reduce Manual Errors:

  • Data Integrity: Automated data synchronization minimizes the risk of manual data entry errors, leading to more accurate and reliable data.

  • Consistency: Consistent data across systems ensures all users work with the same information, reducing confusion and errors.

  1. Increased Productivity:

  • Time Savings: Automating routine tasks frees employees to focus on more strategic activities, boosting overall productivity.

  • Resource Optimization: Better resource management and allocation reduce waste and improve operational efficiency.

  1. Enhanced Decision-Making:

  • Data-Driven Insights: Real-time data and advanced analytics provide actionable insights, helping managers and executives make better, data-driven decisions.

  • Predictive Analytics: Advanced analytics can offer predictive insights, helping businesses anticipate and prepare for future trends and challenges.

  1. Scalability and Flexibility:

  • Scalable Solutions: Duet360 can scale with any Salesforce and Epicor ERP systems. Multi-location and different databases are easily connected to bring all information to users through one source of truth.

  • Customizable Workflows: The integration can be adapted to fit the business's specific needs and goals, emphasizing improving workflows and streamlining processes.


Integration is not rocket science. Endowance simplifies the process with Duet360, a packaged solution meeting 75-85% of typical business requirements. This reduces manual errors, increases productivity, and provides a scalable, flexible solution that can adapt to the evolving needs of the business. By leveraging the strengths of both systems, companies can achieve greater operational efficiency and drive overall sales growth and customer success.


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