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Duet360 from Endowance Solutions is a Supply Chain Game-Changer

Integrating Salesforce with Epicor and other ERP systems using Endowance Solution's Duet360 enhances a company's supply chain strategy. This business solution combines critical data and processes from both systems, allowing for more efficient, responsive, and data-driven supply chain management.



Here are some specific ways this integration can benefit a company's supply chain strategy:


1. Real-Time Inventory Management

  • Visibility: Integration gives real-time visibility into inventory levels across multiple sites, enabling accurate demand forecasting and inventory planning and reducing the risk of stockouts and overstock situations.

  • Efficiency: Automated synchronization of inventory data between Salesforce and ERPs ensures that sales and operations teams have up-to-date information, leading to more efficient inventory management.

2. Enhanced Demand Forecasting

  • Data Integration: Combining sales data from Salesforce with production and inventory data from ERPs helps align production schedules with actual market demand, reducing waste and improving resource utilization.

  • Predictive Analytics: The integration enables advanced analytics and machine learning models to predict future demand trends more accurately, allowing for proactive adjustments in the supply chain.

3. Improved Order Fulfillment

  • Order Tracking: Real-time synchronization of order data ensures sales and logistics teams access the latest order status, improving coordination and reducing lead times.

  • Customer Communication: Sales teams can provide accurate and timely updates on their orders, leading to customer satisfaction and trust.

4. Streamlined Procurement Processes

  • Supplier Management: Integration facilitates better management of supplier information and procurement processes with up-to-date data. Procurement teams can make more informed decisions, negotiate better terms, and manage supplier relationships more effectively.

  • Automated Workflows: Automating procurement workflows, such as purchase order creation and approval processes, reduces administrative burden and speeds up procurement cycles.

5. Enhanced Collaboration

  • Cross-Department Collaboration: Receive a unified view of data that enhances collaboration between sales, operations, finance, and procurement teams. This leads to better alignment of supply chain activities with overall business goals.

  • Supplier Collaboration: Integration facilitates better communication and collaboration with suppliers, ensuring they have the information to meet delivery schedules and quality standards.

6. Optimized Production Scheduling

  • Production Planning: Align sales data and inventory levels to allow for more precise production planning. This ensures production schedules more closely match demand and reduces excess inventory and production costs.

  • Resource Allocation: Improved visibility into production requirements enables better allocation of resources, such as labor and machinery, enhancing overall production efficiency.

7. Enhanced Supply Chain Visibility

  • End-to-End Visibility: The integration provides end-to-end visibility across the supply chain, from raw materials to finished products. This visibility helps identify bottlenecks, optimize processes, and ensure timely product delivery.

  • Analytics and Reporting: Advanced reporting and analytics capabilities enable supply chain managers to monitor key performance indicators (KPIs) and make data-driven decisions to improve supply chain performance.

8. Risk Management and Compliance

  • Risk Mitigation: Real-time data and analytics help identify potential risks in the supply chain, such as supplier delays or disruptions, allowing for proactive risk mitigation strategies.

  • Compliance Tracking: Integration ensures that all supply chain activities comply with industry regulations and standards, reducing the risk of non-compliance and associated penalties.

9. Cost Reduction

  • Operational Efficiency: The integration reduces operational inefficiencies and associated costs by streamlining processes and improving coordination.

  • Waste Reduction: Better demand forecasting and inventory management minimize excess inventory and waste, leading to cost savings.


Salesforce, working with Epicor and other ERPs using Endowance Solution's Duet360, is a game-changing solution that delivers real-time visibility, improves coordination, and enables data-driven decision-making. This integration leads to more efficient and responsive supply chain operations, ultimately contributing to better customer satisfaction, reduced costs, and enhanced competitive advantage.



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